Launch your virtual branch in 5 minutes

Setup your Video Call Center in less than 5 minutes

Trusted by

  • Ministry of Health in Bahrain
  • Bahrain Deaf Society
  • Feehla
  • Physiocare

Features

We've got you covered with going virtual! Get to know all our features in one place and in depth.

Smart Call Routing

Redirect your calls to the right agents based on services and groups.

Call Requests

Schedule video calls with your customers or call them right away.

Exchanging Files

Send and receive documents between you and your customers.

Custom Fields

Create different fields and collect information about your customers prior to the call.

Request Signature

Obtain your customer's signature on the documents that matter.

Snapshots

Capture a snapshot for customer identity verification and for other purposes.

Agent Phone

Receive customers calls with a nice ringtone of your choice.

Groups & Branches

Virtualize your business by segregating agents based on groups or branches.

Chat

Use the chat to send and receive important text messages.

Realtime Dashboard

A 360° degree view of your call center in one place.

Recording

Record your calls and watch them later for quality improvement.

Chatbot

Integrate our smart chatbot to your website or your WhatsApp number.

Plans & Pricing

Get started for free, or select a flexible plan based on your needs.


(2 months free with annual billing)
$ 29 /month
Basic plan for small businesses
  • 5,000min/month
  • $0.1/min per extra min
  • 1 User
  • 1 Group
  • 2 Services
  • Custom Fields
  • Chat
  • Exchange Files
  • Chatbot
  • APIs
Start free trial

No credit card required

$ 99 /month
Silver plan for mid-size businesses
  • 10,000min/month
  • $0.1/min per extra min
  • 5 Users
  • 3 Groups
  • 6 Services
  • Custom Fields
  • Chat
  • Exchange Files
  • Chatbot
  • APIs
Start free trial

No credit card required

$ 199 /month
Platinum plan for large businesses
  • 15,000min/month
  • $0.1/min per extra min
  • 10 Users
  • 10 Groups
  • 10 Services
  • Custom Fields
  • Chat
  • Exchange Files
  • Chatbot
  • APIs
Start free trial

No credit card required

Custom
Enterprise plan for government & enterprises
  • 100,000min/month
  • $0.1/min per extra min
  • Unlimited Users
  • Unlimited Groups
  • Unlimited Services
  • Custom Fields
  • Chat
  • Exchange Files
  • Chatbot
  • APIs
Book a demo
*Addon: Recordings +($0.19 per min)

Want to learn more about Basma?