Features
We've got you covered with going virtual! Get to know all our features in one place and in depth.
Smart Call Routing
Redirect your calls to the right agents based on services and groups.
Call Requests
Schedule video calls with your customers or call them right away.
Exchanging Files
Send and receive documents between you and your customers.
Custom Fields
Create different fields and collect information about your customers prior to the call.
Request Signature
Obtain your customer's signature on the documents that matter.
Snapshots
Capture a snapshot for customer identity verification and for other purposes.
Agent Phone
Receive customers calls with a nice ringtone of your choice.
Groups & Branches
Virtualize your business by segregating agents based on groups or branches.
Chat
Use the chat to send and receive important text messages.
Realtime Dashboard
A 360° degree view of your call center in one place.
Recording
Record your calls and watch them later for quality improvement.
Chatbot
Integrate our smart chatbot to your website or your WhatsApp number.