We've got you covered with going virtual! Get to know all our features in one place and in depth.
Smart Call Routing
Redirect your calls to the right agents based on services and groups.
Schedule video calls with your customers or call them right away.
Send and receive documents between you and your customers.
Create different fields and collect information about your customers prior to the call.
Obtain your customer's signature on the documents that matter.
Capture a snapshot for customer identity verification and for other purposes.
Receive customers calls with a nice ringtone of your choice.
Groups & Branches
Virtualize your business by segregating agents based on groups or branches.
Use the chat to send and receive important text messages.
A 360° degree view of your call center in one place.
Record your calls and watch them later for quality improvement.
Integrate our smart chatbot to your website or your WhatsApp number.